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Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

Frankfurter Str. 190, Neu-Isenburg, Germany, 63263

Mercure Neu-Isenburg, a 4-star hotel near the airport, is located on the southern outskirts of the Rhine-Main metropolis, separated from Frankfurt's Sachsenhausen district by the City Forest. The hotel is a 10-minute drive from Frankfurt Airport, with convenient access via Bus X19 and easy links to the A3 motorway. Nearby attractions include the Frankfurt Zoological Garden, Senckenberg Museum, and Titus Thermen.

Bright & Comfortable Rooms

The 143 air-conditioned rooms at Mercure Neu-Isenburg feature a bright design, premium bedding, and pillow menus. Each room includes cable TV channels, free WiFi, and laptop-friendly workspaces. The en suite bathrooms come with complimentary toiletries.

Diverse Dining Choices

Dining options include the Flieger-Bar in the lobby, the Departure Lounge, and the summer terrace, offering drinks and snacks. The Mainhattan bar and bistro serves local Hesse specialties and Mediterranean meals. A new breakfast concept includes hot dishes.

Leisure & Convenience

Guests can purchase event tickets via the hotel's ticket service for cultural attractions like the Palmengarten botanical gardens. The ground floor features a redesigned reception and bar area. Relaxing hours can be spent at the Flieger-Bar or summer terrace.

Business & Ethics

The FEVAD Mercure adheres to its Charter for Mediation in E-commerce and the FEVAD Code of Ethics. Five meeting rooms accommodate up to 150 people, suitable for corporate travelers. A negative PCR test is required for business guests checking in.

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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
Classic Double Room
Max:
2 persons
220 sq. feet 
Bed options:
2 Single beds
Shower
Air conditioning
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Classic Twin Room
Max:
2 persons
220 sq. feet 
Bed options:
2 Single beds
Shower
Air conditioning
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Superior King Room
Max:
2 persons
240 sq. feet 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Prices and Availability

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Getting around

Transportation options available

City Center
Neu-Isenburg2000 ft
Airports
Frankfurt (FRA) 7.5 mi
Mannheim City (MHG) 48.0 mi
Metro stations
Südbahnhof 3.7 mi
Schweizer Platz 3.9 mi

Facilities

Stay relaxed and refreshed just minutes from the airport

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Welcome drink

Dining

  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Room features

  • Air conditioning
  • Heating
  • Terrace

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Location info

Frankfurter Str. 190, Neu-Isenburg, Germany, 63263
Map view
street view
Frankfurter Str. 190, Neu-Isenburg, Germany, 63263
Nearby
Shopping Area
Isenburg-Zentrum praxis orolog
2000 ft
Restaurants
S-Bar Wolfing
400 ft
Frankfurter Str. 183
rincon Tapas Bar
400 ft
Frankfurter Str. 184
Green Thai
400 ft
Frankfurter Str. 190 b
Amar Restaurant
600 ft
Frankfurter Strasse 165
Ristorante Tonino
1000 ft
Frankfurter Str. 152 Ristorante Tonino
Happy Gathering
800 ft
Frankfurter Str. 157
Coco Spoon
1400 ft
Hermesstrasse 4
Guppy's
1400 ft
Hermesstrasse 4
Nordsee
1400 ft
Hermesstrasse 4 Isenburg-Zentrum
Reiterschanke
2000 ft
An den drei Eichen
Piazza Mengesha
2200 ft
Robert-Koch-Str. 1
Isoletta Steakhouse
2300 ft
Bahnhofstr. 3

Guest scores and detailed hotel feedback

Past guest experiences and opinions
80%
enjoyed their visit and would return
friendly staff
central location
limited room space
expensive dining
8.0/10
Great
Rooms
6.4
Location
7.4
Service
8.4
Dining
6.2
Guest reviews
8.0/10
based on 5 reviews
4/5 based on 312 reviews
8.2
8.2/10 based on 1017 reviews
#2 of 12 hotels in Neu-Isenburg based on Tripadvisor
Daniel
United States of America, February  2024
6.0/10

My stay at the hotel was a mix of positives and negatives. The room had a stinking smell, possibly from a previous smoker, and was small and noisy, but it served its purpose for a one-night stay after a long flight. The price seemed a bit high for the room quality.

Rooms
5.0
The room had a stinking smell and was tiny, dark, and noisy. It was adequate for a short stay after a flight, but not ideal for an extended vacation.
Service
7.0
The service was friendly and kind, with the staff making an effort to assist. However, there were moments where the staff seemed bored or disinterested.
Location
6.0
The location was convenient, especially for shopping, but a bit far from the airport for a quick stay. Having a car would be beneficial for easier access to nearby amenities.
Dining
6.0
The dining options were decent but on the expensive side, which was reflected in the prices at the hotel bar. The breakfast was standard and suitable for a quick meal.
Facilities
6.0
The facilities were average, nothing special but functional. Some areas might benefit from improvement to enhance the overall guest experience.
Deborah
United States of America, February  2024
6.0/10

The hotel room was dark, small, and noisy for the price paid, but the service was friendly and helpful. The location was convenient with a shopping center nearby. The dining experience was average, and the facilities were satisfactory.

Rooms
5.0
The room was dark, small, and had a stinking smell, probably from being a former smoker's room.
Service
8.0
The staff was very friendly and helpful throughout my stay.
Location
7.0
The hotel's location is convenient due to the nearby shopping center.
Dining
5.0
The dining experience was average, with some issues like running out of certain food items.
Facilities
6.0
The facilities were sufficient but nothing special.
James
United States of America, February  2024
7.6/10

I found the hotel to be in an ideal location, just a short drive from Frankfurt city and the airport, making it convenient for travelers with a car. The rooms were on the smaller side, but the staff was incredibly helpful throughout my stay. While the room temperature was quite warm, the experience was overall pleasant.

Rooms
8.0
The rooms are small, limiting free movement, but the staff is very helpful.
Service
9.0
The service was very friendly and helpful, creating a great start to my days.
Location
7.0
The hotel is a bit far to be considered an airport hotel unless you have a car, but its proximity to Frankfurt city and other amenities like shopping centers and public transport make it a solid choice, especially for regular commuters.
Dining
7.0
The dining experience was good overall, with a nice variety in the restaurant and helpful staff. However, the restaurant seemed to be limited to breakfast only, and prices were a bit on the expensive side.
Facilities
7.0
The facilities were decent, meeting my needs during the stay.
friendly staff
limited room space
Dennis
United States of America, July  2023
8.2/10

The hotel is ideally located in the town center, making it convenient for both work and leisure travelers. The rooms were a bit warm during the day, requiring the window to be left open at night. The staff were exceptionally helpful and sweet during my stay, although some extra support during busy times would have been appreciated. The dining experience was generally good, with a nice variety for breakfast, but there were small issues with availability. The hotel offers a diverse menu, including an organic section. The facilities were well-maintained, and the location near shopping areas and restaurants adds to the overall value.

Rooms
8.0
Rooms tended to get hot during the day, requiring the window to be left open at night.
Service
9.0
The staff were amazingly helpful and sweet, making the stay enjoyable.
Location
9.0
The hotel's central location is ideal for work and offers easy access to shopping and dining options.
Dining
7.0
The dining experience was good overall, with a nice variety for breakfast, but some availability issues were noted.
Facilities
8.0
The facilities were well-maintained and added to the overall positive experience.
Convenient Location
Room Temperature
Adam
United States of America, June  2023
7.6/10

The hotel may have tiny rooms, but they are adequate for a one-night stay. The double bed fits, but the bathroom is even smaller. The staff is incredibly helpful, making the stay pleasant. Service shines with a lovely breakfast selection and a genuinely great attitude. Extra pillows and even a corkscrew were provided with a smile. A welcome drink added a nice touch. The location is not ideal for an airport hotel, unless you have a car for the 15-minute drive, but parking is easier. Plenty of dining and shopping options nearby. Dining might be confusing, as breakfast is only in the bar, but the staff is sweet. The overall dining experience is decent, albeit with limited choices. The hotel's facilities are in good shape, worth exploring.

Rooms
7.0
The rooms, although small, are suitable for a one-night stay. The double bed fits, but the bathroom is even tinier.
Service
9.0
The service is excellent, with a great breakfast selection and a friendly, well-trained staff. Extra amenities like pillows and a corkscrew were readily provided.
Location
8.0
The hotel's location is not ideal for an airport hotel unless you have a car due to the short drive. However, free street parking is more convenient here. Many dining and shopping options surround the area.
Dining
6.0
Dining might be a bit confusing as breakfast is only served in the bar. The staff is pleasant, but the choices are limited.
Facilities
8.0
The hotel's facilities are well-maintained and worth experiencing.
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Rooms and Guests2 Guests, 1 Room